Big Wangs is a restaurant I have walked by several times but I have never eaten at until now. It’s kind of like your sports bar. It was a Sunday night and the place was maybe half-packed. After ordering, we sat and waited. And waited. A half hour passed and our server did not come to us — not even to check on us or give us an update.
I got from my seat to find her and asked for the food. She then gave me the option to see the manager. That is rare for a server to give up so easily and let the customer see the manager.
I stood and waited and finally got to the manager who first asked if I wanted to cancel; I just said I wanted my food after this long of a wait. The manager asked what I ordered and would check on it. I saw a plate of wings come out and I said that might be ours so I returned to my seat. Five minutes later I noticed that those wings were for another table. I decided to address this to the manager again and as I stood and waited, another customer saw me and asked if this was about the food not coming. He said that was his case as well. I found the manager again.
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Filed under Food
Tagged as Big Wangs, Poor Service